An independent panel has found that Peabody Trust overcharged leaseholders.
The resident scrutiny panel for Peabody, the UK’s third-largest housing association responsible for 104,000 homes, found that nearly two-thirds of residents who queried service charges found they had been overcharged.
Residents said their service charges had more than doubled in five years or fewer. “It feels like daylight robbery,” one Peabody resident told the panel.
